“THINK you’re buying a LAUNCH? You might not be.”

We are receiving an increasing number of enquiries from customers who were quoted for devices they believed were from the LAUNCH brand, only to discover they were offered tools from a completely unrelated product line.

Let’s be clear: THINK~TOOL is NOT a LAUNCH product.
It is not manufactured, distributed, endorsed, or supported by LAUNCH.

Unfortunately, a former agent — now operating as a completely separate entity — has continued using LAUNCH branding in online ads and promotional content, leading to widespread confusion and misrepresentation.

This creates two serious concerns:

Customers may think they’re buying a LAUNCH diagnostic tool, when they are not.
Workshops relying on LAUNCH’s global reputation and support may be left with unexpected compatibility, support, or warranty issues.

We want to protect your workshop and your reputation by urging all clients to:

✅ Confirm you’re dealing with an authorized LAUNCH reseller
✅ Request official product model numbers and documentation
✅ Be cautious of vague references to “Launch-style” or “Launch-equivalent” products

If you’re ever unsure, contact us directly. We’re happy to verify any reseller’s authenticity, or match you with the correct LAUNCH solution.

LAUNCH continues to operate actively and proudly in South Africa. Accept no substitutes.

🟥 For real LAUNCH support: www.launch-diagnostics.co.za
📧 Email: online [@] launch-diagnostics.co.za
☎️ WhatsApp: +27 66 230 9156